We're excited to welcome a new member to our team! Jesse Claflin started last week as a Sales Representative, and he's already doing great. Jesse started his water/wastewater career with the City of Durand as a summer helper in 1996 while he attended Vermilion Community College in Ely MN going through the water pollution control program. After finishing the program Jesse was hired by the Village of Boyceville to run their water and wastewater departments. In 2000 Jesse was hired by Wisconsin Rural Water Association as a Wastewater Technician where he spent the next 17 years helping systems all over the state with many different types of problems. Jesse assisted with everything from day to day operations, plant upsets, disaster relief, troubleshooting and about everything in between. Jesse now looks forward to the new challenges that lie ahead in his new position.
This last month has been great! While the technicians are busy taking care of calibrations, telemetry projects, emergency situations due to lightning and power surges, servicing clogged pumps (some of you need to get ShinMaywa non clog pumps in your lift stations!), and so much more, I've had the opportunity to give two presentations this month.
The first was a new conference for me - WIAWWA asked me to briefly speak about setting up social media marketing accounts for water utilities at their Customer Service Seminar. It was great to get the invitation and meet a lot of new faces. Social media can be a great tool for utilities and businesses alike, and I hope I made it a little less daunting for anyone considering it.
The next presentation was a brand new one that I've been thinking about for quite a while. Occasionally Josh and I would watch a movie that would involve water issues or have a great water industry related scene and I'd file it away in the back of my mind for this presentation. When Wade from Western Wisconsin Waterworks Professionals asked if I would speak at the June meeting back in February, I knew I had enough time to get the "At the Movies" presentation together. I had a good time putting together the video clips and screen affects, we had popcorn (because we were at the movies) and after each clip we had a little discussion of how it applied to the industry. There was a small hiccup with the speakers (aka we forgot to bring some, so it was a tad hard to hear) but the operators were great and I had a lot of fun with it.
Thanks both to WIAWWA and WWWP for the opportunity to present. I really enjoy sharing a little something every now and then, giving back to a great industry.