At B&M Technical Services, we like to give you things to smile about. Every day, you will find us providing high quality, fast and affordable process control services to fresh water and wastewater treatment plants across the state. We're proud to be a member of the Wisconsin wastewater and water community. Check out the below sections for more about us.
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Our customers utilize our service because we are a customer-focused business with superior services at lower costs. We emphasis availability and experience in our employees. Because we are a family owned and operated business, we can offer our customers’ lower prices than other businesses that offer similar services. Along with lower prices, the individualized attention and quality service customers receive from an experienced business sets B&M Technical Services apart. We strive to always adhere to these principles, as that as fueled our success, and we plan to continue to build upon this success as we move forward in the future.
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All of us have had experiences with companies, both in and outside of the industry, that have left us frustrated and dissatisfied. When you work with us, we do everything in our control to ensure that this does not happen. When you have a problem that is fast becoming an emergency, we get to you quickly. It doesn’t matter the time of day or the day of the week or if it is a holiday – we always have someone ready to assist you. We troubleshoot the problem and immediately start finding solutions to get you up and running. If the immediate fix is a temporary solution, we won’t leave you without a long-term solution. It’s stressful enough that something isn’t working correctly, and we work with you ensure that your problems are completely solved.
We don’t have any great customer service secrets. We just use common sense. We simply solve problems from start to finish and don’t leave you stranded with partial solutions. We believe that simply working with you in an open and honest manner goes a long way to building trust. Our business is not only about building relationships, but also maintaining these relationships into the future.
This doesn’t just mean offering the least expensive products, although you’ll find that we use identical products at a lower cost. When we offer affordable solutions, we don’t forget the second word – solutions. We know that a so-called solution that is merely cheap and only works for a one year isn’t affordable. We offer stable products that last and stand the test of time. This allows us to offer you savings that are immediate and will continue over time.
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As we have grown, we have added more family members and employees into operating the company. We believe this offers our customers a distinct advantage. Our lower prices and increased focus on the customer grows from being a family owned and operated business. Because of efforts to keep overhead low, we can offer our customers lower prices than other businesses that offer the same services. Along with lower prices, the individualized attention and quality service customers receive from an experienced business sets B&M Technical Services apart.
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