Makers of flushable wipes insist they are indeed flushable and safe for sewer and septic systems.
Kimberly-Clark, maker of Cottonelle and Scott flushable wipes, does extensive testing to make sure the wipes won't clog a properly functioning sewer system, spokesman Dave Dickson said. Like other manufacturers, Kimberly-Clark advises customers to flush only one or two wipes at a time.
With problems like this, there are different types of solutions. On the equipment side, we can help. In these problematic lift stations, we highly recommend Shin Maywa's CNWX pumps. Already, we're seeing them solve a lot of clogging problems. That is where I'd start. I mean, check out what this guy can do:
The NACWA recommends that manufactures be required to put a "Do Not Flush" label on wipes. This would probably solve a lot of the problem, although from the marketing shown above I wouldn't bet on manufacturers being too eager to help out. We'll have to see how that plays out.
From a local perspective, a systematic approach involves a lot of communication with your customers about the problems the "flushable" wipes cause. Take some pictures of clogged pumps showing the wipes and send it out. Let them know how many times you're unclogging them. They've got to know that it's a problem before they change their behavior.